What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we redirect an old form to a new one?

    Asked by wledford on February 09, 2017 at 10:50 AM

    we have made a new jot form sign up page for our daily newsletter. we have changed all the links we know of to the new jot form but still receive sign up's from the old jot form as well. we do not want to delete the old jot form because we still want those subscribers to be able to sign up ...is there any way without just deleting the old jot form that we can re-direct the told jot form to the new jot form since we can't locate where the link is coming from?

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    JotForm Support

    Answered by AIDAN on February 09, 2017 at 12:28 PM

    Hi, thank you for contacting us.

    Based on the explanation that you kindly provided, the only practical solution that I would recommend is introducing a "Text" element in a very visible part of your old form, and inserting inside it a link to the new form, with an explanation that this is now a deprecated form and that the new form is what should be filled.

    If you need assistance with setting this up, please let us know. We'll be happy to help. Thank you.