What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is disabled

    Asked by Matpe50 on February 09, 2017 at 12:24 PM


    When i preview my form shows the message FORM IS DISABLED.

    Why this is happening? 

    The link to test form: http://www.tavarespereira.adv.br/assessoria-registro-marca

    Plz i need an answer asap.



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    JotForm Support

    Answered by Kiran on February 09, 2017 at 03:32 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your form and see that it is normal and clean. I have activated your account and you should be able to view the forms normally.

    We are sorry for the trouble caused.