What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PCI Error during transation

    Asked by midtownmetro on February 09, 2017 at 04:50 PM


    I am getting this error when I try to submit this form:https://form.jotform.com/midtownmetro/working-in-the-white-house

    PCI :: Error during transaction

    This transaction cannot be accepted.

    Please go_back and fix this.


    I think it is on authorize.net's end, but I cannot get to any of the links mentioned in other posts (saying page doesnt exist). Please advise!



    Page URL:

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    JotForm Support

    Answered by BDAVID on February 09, 2017 at 06:21 PM

    Please contact Authorize.net support, and make sure your credentials are correct. I just tested the integration in sandbox mode:

    And it worked fine:

    Let us know if you need more help.