Braintree: It shows yearly subscription as if it would be monthly.

  • Profile Image
    theriseagency
    Asked on February 09, 2017 at 05:00 PM

    Hello,

    I am having trouble with Braintree payment tool.  We have built plans for monthly and annual subscriptions.  For the annual subscriptions, it is showing as 12 months in the integration settings, but on the actual form it is showing per month.  How do we make it say per year instead?

    Thanks!

  • Profile Image
    Kevin_G
    Answered on February 09, 2017 at 06:59 PM

    I will forward this to our second level so our developers can take a closer look to this, we will let you know as soon as we get any update regarding this. 

     

  • Profile Image
    theriseagency
    Answered on February 13, 2017 at 07:16 PM

    Thank you Kevin, any updates on this?

  • Profile Image
    Kevin_G
    Answered on February 13, 2017 at 08:43 PM

    Unfortunately, we have not received any update regarding this issue, I have checked your form and noticed the problem persists. 

    I will ask for updated to the assigned developer and will let you know as soon as possible. 

  • Profile Image
    can
    Answered on February 16, 2017 at 10:18 AM

    Hi,

    Sorry for inconvenience, this problem is fixed now. Subscription plan is shown correctly on your form.

    If you need any further assistance, please let us know.

    Regards.