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timewarnerlincolnAsked on February 9, 2017 at 6:03 PM
i check authorize box. asks me for my username & password. I enter. the username displayed is not the same as the username i entered therefore it won't authorize....
Username: travis.fox@charter.com
Displayed username: jtravis.fox@charter.com>
?
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IanReplied on February 9, 2017 at 8:55 PM
I would suggest you to clear the form cache and the browser cache and check again.
Browser cache http://www.refreshyourcache.com/en/home/
Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-CacheLet us know if you still face aissue.