what does incomplete payments mean?

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    Asked on June 11, 2012 at 03:38 PM
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    Answered on June 11, 2012 at 03:48 PM


    Incomplete payments means that the customer might have aborted the payment process or there was something wrong with her/his credit card details and Paypal failed to process it successfully.

    You should check if your Paypal account was able to accept and process the payments of that transactions. If Paypal did accepted and completed the processing of payment of your customer, you can complete the pending submission. Otherwise, you may need to discard these pending submissions.

    Please let us know if you have any other questions or concerns.

    Thank you!

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    Answered on August 03, 2012 at 03:24 PM

    Is there a way to have the list of "incomplete payments" emailed to us automatically on a regular basis?