Email Notifier was switched to setup when in version 3

  • windingriv
    Asked on February 9, 2017 at 8:41 PM

    However, something happened when I switched back to v3. Now the Email notifications is using the old setup. See below
    Email Notifier was switched to setup when in version 3 Image 1 Screenshot 30

     

    This allowed me to enter this screen where I was able to add my "formatted" plain text
    Email Notifier was switched to setup when in version 3 Image 2 Screenshot 41

  • jonathan
    Replied on February 9, 2017 at 8:49 PM

    There was no attached image in your response. So we were not able to see the issue.

    You can follow this guide to include image in your response.

    I have also reviewed your form https://www.jotform.us/form/70395621956161 and I can see the Notifier email template like this.

    Email Notifier was switched to setup when in version 3 Image 1 Screenshot 20

     

    Can you please tell us what exactly was the problem. Was the email template changed and was not suppose to be like this?

    Since you have switch back to version 3 of the Form Builder, only the UI of the builder will be changed and not the content of the form email template.

    We will wait for your response.