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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are my forms disabled

    Asked by ChannelA on February 10, 2017 at 12:46 AM

    all of my forms are disabled? Why?


    Can you please enable them?

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    JotForm Support

    Answered by Chriistian on February 10, 2017 at 02:26 AM

    Your account was auto suspend by the Anti-phishing tool that's why your forms has been disabled. I went over your forms and I noticed that the form (http://www.jotform.us/form/70401006042132) is asking for a credit card details. Please note that asking for such details to the users is against the Term of Use.

    I removed now the said fields and make your account active again. Please refrain from doing this so that your will not be detected. If you would like your form to ask payments from the users, you may consider to use one of the Payment Processing Apps available in JotForm. You can find it here: https://apps.jotform.com/category/payment_processing.