What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am supposed to be a sub user for another user, however when I log in I cannot see any of the forms created. I was able to see them a week or so ago

    Asked by stevecm on February 10, 2017 at 01:24 AM
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    JotForm Support

    Answered by John_Benson on February 10, 2017 at 02:32 AM


    I was unable to find the main account. I checked your mail logs and account history but I didn't find anything associated with your account.

    Please provide any form ID or website URL where the form is embedded of the main account so we can investigate it further. If you have any questions, please contact us again.

    Thank you.

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    Answered by stevecm on February 10, 2017 at 04:45 AM
    New response receivedHi Greg,
    As I don’t have access any more, can you supply the below please?