Email notifications issue

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    Solarshoppers
    Asked on February 10, 2017 at 02:17 AM
    I am having this issue too can anyone help?
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    John_Benson
    Answered on February 10, 2017 at 03:19 AM

    Hi,

    I checked your email logs history and I didn't see any email recipients in our bounce list. 

    However, I checked the form (http://www.jotform.us/form/70257652164153) and it has no notification emails. If you're referring to that form then you should create a new notification email. Here's how:

    1. Open your form and go to the Settings page. Select the Emails tab and click the "+" icon.

    2. Click the Notification Email to create a new one. 

    If you're using the old form builder, please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope that helps. If you have any questions, please contact us again.

    Thank you.