What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you are referring to the options on the product items, you can edit the option on that product item by editing the product and editing the options in it
Once you open the settings for a certain option, you should be able to replace the textbox with a dropdown
Once done, just save your settings.
If this is not what you mean, please let us know.