What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Both of my forms are disabled!!!

    Asked by btdiaz34 on February 10, 2017 at 10:42 AM

    Both of my forms are disabled again when I try to preview them. I have checked in the preferences for each form and they say that they are enabled. 

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    JotForm Support

    Answered by BJoanna on February 10, 2017 at 12:10 PM

    I have inspected your forms and I did not found any fields that are violating our Terms of use. I also saw that this is the second time this has happened and that my colleage whitelisted your other form https://www.jotform.com/answers/1052293

    I have whitelisted your cloned form and I have activated your account. 

    Sorry for inconvenience this may caused your. 

    Let us know if you need further assistance.