What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Show text in PDF form submission

    Asked by laurensutton96 on February 10, 2017 at 10:58 AM

    Good Morning,

    Both of our forms have important comments as HTML (text) that when someone is done submitting them we need to be able to print everything. An example is our form called PSP. It has a whole body of text but when we go to print it, it only prints the fields such as name, signature, date and etc. Is there a way to resolve this?

    Page URL:
    https://form.jotform.com/70306116833146

  • Profile Image
    JotForm Support

    Answered by Jan on February 10, 2017 at 12:36 PM

    You can download a PDF form submission in the Submissions page. Please try enabling the "Show Headers and Texts" option in order to see the heading and text fields. Here's a guide: How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission.

    After doing that, you can click the "PDF" button and then choose the "Download PDF" option.

    You may also enable the "PDF Attachment" option in the Advanced tab of the notification wizard.

    Also, it is possible to edit the PDF submission using the PDF Designer. Here's a guide: How-to-Customize-PDF-Submissions-Report

    Hope that helps. If you have any questions, let us know. Thank you.

  • Profile Image

    Answered by laurensutton96 on February 10, 2017 at 01:45 PM
    Thank you. It is now working.
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on February 10, 2017 at 02:39 PM

    Glad to hear that it is now working. If you need any help, please don't hesitate to let us know. Thank you.