When my square widget was in "test mode", once it goes into "live" will it charge the customer that purchased during "test Mode"??

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    RaynKissedPhotography
    Asked on February 10, 2017 at 11:09 AM

    I just realized that I had a client put her deposit down while my square widget was in "test mode". I will just have her send me the money again, but I want to know once this turns on to "live mode" will it charge her acct? I dont want to charge her 2x.

     

    Thank you

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    Kiran
    Answered on February 10, 2017 at 12:23 PM

    No. The submissions made using the Test mode does remain as test mode and the customer cannot be charged again with live mode. The test transactions made on the form will not be displayed in your Square account as well. In order to receive the payment in live mode, the customer needs to submit the form and make the payment. 

    Hope this information helps!