What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot get my registration form to upload

    Asked by mertful on February 10, 2017 at 11:37 AM

    When I enter the embedded code for my site to have a registration form for customers to fill up and submit then the code is showing on the web site. The exact same code I enter it shows the customers. I want the actual form to show up not the code. It was showing and it disappeared as I started editing the other side of the page. But when I edited the page on one side my registration form disappeared. I went to embed the code and it's all showing as the actual code.

    Page URL:
    http://members.webs.com/s/sitebuilder/pages/353083622/

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 10, 2017 at 12:54 PM

    Webpage you provided is password protected.

    Please check this guides to see how to embed your form to webpage:

    Adding a Form to a Web Page

    Which Form Embed Code Should I Use?

    If you still have issues please provide us URL of webpage where your form is embedded. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by mertful on February 10, 2017 at 02:45 PM
    Sorry for the issues. I was editing and I must have missed a link.
    I can email you a registration form once I return home shortly.please accept my apologizes it's my error.
    Thank you,
    Mary Full
    4 day scrapbook weekend retreats throughout VA, MD, TN, PA, NC, SC & more..
    Http://www.virginiascrapbookretreats.com
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on February 10, 2017 at 03:51 PM

    No worries. Please get back to us and provide the URL of the webpage where the form is embedded so that we can investigate about the issue. Thank you.

  • Profile Image

    Answered by mertful on February 10, 2017 at 04:00 PM

    I was able to get the form to work I just had to enter it as a frame format on the page. It is now showing so thank you for getting back so promptly!

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 10, 2017 at 04:03 PM

    We are glad to hear that your issue is now resolved. 

    Feel free to contact us if you have any other questions or issues.