- dmichaelsAsked on February 10, 2017 at 11:45 AM
On my Mishloach Manot 2017 Order form, our logo appears at the top and the link should take the user back to our home page
When I hover over the image in the form builder, it shows the correct address as above, but when previewing or running live, it changes to https://www.jotform.com/form/undefined
I tried deleting the image and re-adding, but had the same result.
IN fact, as I'm writing this I'm checking my other logos on other forms, and they all end in /undefined. They don't go to my home page.
In technical terms, something bad has happened.
- JotForm Supportashwin_dAnswered on February 10, 2017 at 01:17 PM
I'm sorry for the trouble caused to you.
I did test your form and I am able to replicate the issue you are having. It seems if you add link in image field of form, the link does not work correctly and always displays following URL: https://form.jotform.com/undefined
I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please add a "Text" field in form to add an image and hyperlink. Please check the screenshot below:
- JotForm SupportEltonCrisAnswered on February 11, 2017 at 02:52 AM
This is now fixed. Please check it again. Thanks
- dmichaelsAnswered on February 11, 2017 at 08:45 AMThank you