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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to edit the Stripe integration details of an existing form?

    Asked by druidhillspreschool on February 10, 2017 at 01:57 PM

    There's no obvious way to do this nor can I find a How-to. The one I found is about creating the form not editing it. People do edit forms, right?

     

    JoeL

    Page URL:
    https://form.jotform.com/70176795919977

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    JotForm Support

    Answered by AIDAN on February 10, 2017 at 03:11 PM

    Hi, thank you for contacting us.

    I have inspected your form and created a screenshot that guides you through accessing the Stripe payment integration wizard, in order to change the account details:

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered by propofsc on July 31, 2017 at 08:58 PM

    AIDAN,

    THIS DOESNT HELP

    When you go to payment settings, it shows you what is ALREADY THERE.... NO WAY TO CHANGE IT.  It doesn't let you update or make changes to the stripe account info.

     

    I followed the direction I fould elsewhere and delete the stripe option, but when you try to modifiy the stripe info in jotform, WHERE do we do it?

     

     

     

     

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    JotForm Support

    Answered by John_Benson on August 01, 2017 at 03:09 AM

    Are you referring to the Stripe Integration page? See the image below:

    If yes, please follow the screen animation guide:

    1. Log in to your account and open the form.
    2. Select the Payment field and click the Payment Settings button.
    3. Click the Gear icon to return to the Payment Integration page.

    Related guide: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form

    I hope that helps. Let us know if you need further assistance.