Why am I unable to edit the text single and multiple choice options?

  • paulnugent
    Asked on February 10, 2017 at 2:33 PM

    Whenever I edit the text of the options of the single and multiple choice elements, as soon as I then leave the element, the text reverts to either a blank space or to the original "Option 1" text. On another browser (Firefox) the text changes to "undefined" as soon as I try to edit the text.

    Jotform Thread 1063053 Screenshot
  • David JotForm Support Manager
    Replied on February 10, 2017 at 3:44 PM

    I just cloned your form, and it worked fine:

    Why am I unable to edit the text single and multiple choice options? Image 1 Screenshot 20

    Try making a cloned version of your form: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account, and see if it works there. Let us know if you need more help.

  • paulnugent
    Replied on February 10, 2017 at 4:46 PM
    Great. I see now. I was trying to edit options from within the form window, rather than using the properties window. I was able to edit the Question Text from within the form window, so I thought I should be able to edit the other text there too.
    Thanks,
    Paul Nugent
    480-363-8390
    paulnugent@me.com
    ...
  • David JotForm Support Manager
    Replied on February 10, 2017 at 6:13 PM

    Glad to know that. Open a new thread if you need anything else.