What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form fields aren't looking right on my form

    Asked by adhaus on February 10, 2017 at 02:39 PM

    Hello, I've successfully created and integrated a jot form contact form into my client's web site however there's a couple form fields that don't look quite right. I'm hoping you can help.

    Here is the page containing the form



    First... the "Phone Number" has the area code pushed down and there is a hyphen above it.

    Second... the "Choose a Date" and "Return Pickup Date" fields' month/day/year/text is uneven

    third... the "Return Pickup Time" field is on three lines. I believe it should be on one.

    fourth... the form completion checkmark graphic jot form integrates doesn't appear to display when the form is filled out.


    Can you help me with these problems please?

    Page URL:

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    JotForm Support

    Answered by Kiran on February 10, 2017 at 03:54 PM

    Please enable the Mobile responsive option from the Advanced designer by following the guide below:


    Also, please reduce the width of the input field to less than the width of the form so that the fields should be displaying correctly.

    Hope this information helps!