Unable to integrate with my box account.

Unable to authenticate into box.  Cleared browser Cache & form Cache.

login to box and it says username:  travis.fox@charter.com

upon authenticate it changes usernname to jtravis.fox@charter.com

Help??

Hello timewarnerlincoln,

I am not sure if I have understood your issue correctly. Where do you actually see the username changed upon authentication? I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

I did try to integrate my own form with my box account and I am not able to replicate the issue you are having. I was able to integrated successfully. Please check the screenshot below:

We will wait for your response.

Thank you!