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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to integrate with my box account.

    Asked by timewarnerlincoln on February 10, 2017 at 06:35 PM

    Unable to authenticate into box.  Cleared browser Cache & form Cache.

    login to box and it says username:  travis.fox@charter.com

    upon authenticate it changes usernname to jtravis.fox@charter.com


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    JotForm Support

    Answered by ashwin_d on February 11, 2017 at 12:31 AM

    Hello timewarnerlincoln,

    I am not sure if I have understood your issue correctly. Where do you actually see the username changed upon authentication? I would suggest you to please share a screenshot of the issue and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    I did try to integrate my own form with my box account and I am not able to replicate the issue you are having. I was able to integrated successfully. Please check the screenshot below:


    We will wait for your response.

    Thank you!