What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If a person is sent a link as a sub user, what account do they sign into to see it?

    Asked by usjaclean on February 10, 2017 at 06:48 PM

    Also, if they have their own account and are given sub user permissions, aren't they still able to create their own forms under their account?

    We are asking to try and contain the activity in the forms, but if sub users can still create their own forms on their own accounts we are concerned about certain forms being created/duplicated outside of the main account.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 11, 2017 at 01:17 AM

    Hello usjaclean,

    Yes sub-user account will be able to create forms in their own account.

    Please note that if you already have a free account and then someone adds you as a sub-user account, you will be able to view/edit shared form as well as create your own form as well. 

    There should not be any concern as even if forms are created in sub-user account, you should only embed form which is created in master account.

    Thank you!