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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Text field not allowing any formatting

    Asked by momturon on February 10, 2017 at 10:47 PM

    When I insert a text box none of the formatting choices are working. See text box at the bottom of the form.

    Page URL:

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    JotForm Support

    Answered by Charlie on February 11, 2017 at 08:39 AM


    I cloned your form and tested it on Version 4 of the form builder and I was able to edit the "Text" field. Here's a screencast on how I did mine:


    You need to select the "Text" field, click the "pencil" icon (it should say Edit Text). You can then see the text editor would appear and you can make changes. After making the changes, click the check icon to save it. 

    Let us know if you are still having problems. If so, please do try using a different browser just to make sure. 

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    Answered by momturon on February 11, 2017 at 10:45 AM
    Thanks so much! Still getting used to v4 - and I do think it is an
    excellent upgrade to v3.