Text field not allowing any formatting

  • momturon
    Asked on February 10, 2017 at 10:47 PM

    When I insert a text box none of the formatting choices are working. See text box at the bottom of the form.

    Jotform Thread 1063420 Screenshot
  • Charlie
    Replied on February 11, 2017 at 8:39 AM

    Hi,

    I cloned your form and tested it on Version 4 of the form builder and I was able to edit the "Text" field. Here's a screencast on how I did mine:

    Text field not allowing any formatting Image 1 Screenshot 20

     

    You need to select the "Text" field, click the "pencil" icon (it should say Edit Text). You can then see the text editor would appear and you can make changes. After making the changes, click the check icon to save it. 

    Let us know if you are still having problems. If so, please do try using a different browser just to make sure. 

  • momturon
    Replied on February 11, 2017 at 10:45 AM
    Thanks so much! Still getting used to v4 - and I do think it is an
    excellent upgrade to v3.
    ...