What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I set the Sender Name to my name?

    Asked by BoydCooper on February 10, 2017 at 11:23 PM

    When I go to the option to change email notification sender name, I do not get the option to change it to MY NAME.  I only get "Job FOrm" and the other fields from my form.  Nowhere does it give me the option to select  or enter my own name. PLEASE HELP!  THANKS

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    JotForm Support

    Answered by Jim_R on February 11, 2017 at 08:48 AM

    There are 2 types of emails:

    1. Email Notifications - The one you receive as the owner

    2. Autoresponders - The one your users/respondents receive

    You may only set your own, preferred, Sender Name for the Autoresponder since this is where you usually want your name (or company name) to show up.

    Related guide: Explanation-of-Email-Notification-and-Autoresponder-Settings