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    How to change the original text on form if creating it in a non-English language

    Asked by Viditour on February 11, 2017 at 05:58 AM

    Hi,

    I want to create a form in Dutch. I've enabled translations via -> Preferences -> Translations -> Enable -> Nederlands.

    However, the error messages and submit are still in English. Link to the form:
    https://form.jotformeu.com/70412136809351

    It looks like it's a bug because if I add English as default first and Nederlands as an extra language and change it back to Nederlands as default it works:

    https://form.jotformeu.com/70412200519341

    All the extra options (browser language, etc. are off).

    Looking forward to your response!

    Redmar

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    Answered by Boris on February 11, 2017 at 09:56 AM

    The original language will display whatever you've actually entered on your form.

    This means that if you set up your form in another language from the start, you should be using your own language in both the labels, sub labels, Submit button, and error messages.

    Please see the following screen recording on how to change the text of your original language:

    Similarly, to change the warning messages of your original language, you would follow this guide:

    https://www.jotform.com/help/61-How-to-Change-Form-Warnings

    Essentially, you were trying to set Nederlands as the default language in which your form is created, while most of your form was still left in English. You should either create/translate everything in Nederlands first, and then set that as the default language, or instead create your form in English, and then translate it into your local language.

    Please let us know should you need any further clarifications or assistance, and we'll be glad to help. Thank you.

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    Answered by Viditour on February 12, 2017 at 06:25 AM

    Hi,

    Thank you for the response but this is not what I meant. If I set the form to Nederlands all the default (JotForm generated) text is still in English (text like submit error) message. These texts should be translated to Nederlands automatically if I'm correct. See the screenshots:

     

     

     

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    JotForm Support

    Answered by Mike on February 12, 2017 at 08:28 AM

    The Languages tool is not required when there is only one language used on form. My recommendation is to remove your added language, then directly translate everything on form.

    You will also need to translate warnings via form Preferences/Settings in this case, please check the following guide.

    How to Change Form Warnings

    Please give it a try and let us know if you need any further assistance.

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    Answered by Viditour on February 12, 2017 at 08:30 AM

    Hi,

    To me it looks like a lot of extra work since there already is a translation available for Nederlands? Why do I have to translate all warning and other manually again?

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    Answered by Viditour on February 12, 2017 at 08:42 AM

    I think I found the problem / solution -> you have to select the default language first to Nederlands before creating a form. Is this correct / the only way to change the default form language?

    If so, do I need to recreate all the forms I made with the default language English?

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    JotForm Support

    Answered by Mike on February 12, 2017 at 09:01 AM

    You are right, if you would like to create a form by default in Dutch, you should change the website language. You can do this using mentioned dropdown or from your account settings. 

    https://www.jotform.com/myaccount/settings

    Unfortunately, yes, you may need to re-create the forms if you need then with default Dutch language.

    Thank you.

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    Answered by Viditour on February 12, 2017 at 10:03 AM

    Hi,

    Thanks and no problem; I haven't created a lot of forms yet ;) Might be a good idea to add a tip in the welcom e-mail if a new user creates an account.

    Thanks for the prompt replies.