What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image
    JotForm Support

    AuthoriseNet : Payment are received twice?

    Asked by Rose on February 11, 2017 at 08:23 AM

    The user claimed that his membership forms have multiple submissions and received payment for each submission. The form was not submitted twice or more on purpose. 

    User details are in the ticket.