What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Scale rating : Character apostrophe turn out encoded version when preview form.

    Asked by Rose on February 11, 2017 at 08:58 AM

    The user reported that if s/he write an apostrophe on builder at v4, it turns out encoded when preview form even there is no issue on builder.


    Details are in the ticket. 


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    JotForm Developer

    Answered by ceren on February 13, 2017 at 03:03 AM

    Hello Rose,

    Encoding character issue on scale rating field is fixed now.

    Thank you for reporting.