What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not working.

    Asked by Keverne  on February 11, 2017 at 10:57 AM

    Hi 

    All my forms are not working the account says auto suspended - can you please advise why this is happening?

     

    With thanks, 

     

    Keverne

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    JotForm Support

    Answered by liyam on February 11, 2017 at 01:48 PM

    Hello Keverne,

    I checked your account and saw that it was automatically suspended. This happens when our filters scan and finds some fields in a form that can be raised for suspicion. I however reviewed your forms but did not find anything malicious. As a result, I went ahead and reactivated your account. You should be able to access your forms now. 

    If you have other questions, please let us know.

    Thanks for your understanding and we apologize for this inconvenience.