What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is disabled!

    Asked by dominellimusic on February 11, 2017 at 01:06 PM

    Hi, I am seeing this error "form is disabled" when I have checked the settings and its definitely enabled.  Not sure why all of a sudden it shows that when an hour ago it was viewing just fine.  

    Can you let me know what I need to do.

    Page URL:
    https://form.jotform.com/70414679014252

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 11, 2017 at 04:39 PM

    Our phishing detector tool auto-suspended your account. I checked your forms and I didn't see any phishing fields. To avoid getting suspended please don't ask for login or credit card information, you can check our terms of use.

    I have now re-activate your account.

    Hope that helps.