What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to pass form accessing IP address to Authorize.net for IP throttling?

    Asked by kputegnat on February 11, 2017 at 01:55 PM
    Also, Authroize.net has an IP throttling ability, but I have to pass the users IP address to them.  How do i do this with the Authorize.net payment app?
  • Profile Image
    JotForm Support

    Answered by Kiran on February 11, 2017 at 02:02 PM

    Please allow me some time to check on this and get back to you with relevant information.

    Thank you for your patience. 

  • Profile Image
    JotForm Support

    Answered by Kiran on February 12, 2017 at 03:25 AM

    I have checked the Authorize.net integration and see that there is only possible to send Email field from the form as an invoice field.

    When the credit card is being charged by the Authorize.net, I think it should be reading the IP address automatically. Could you try setting up the filter in the Authorize.net account settings? I believe you are referring to the section Fraud Detection Suite in the account.

    If the IP address is not being read by Authorize.net, please let us know so that we can forward the issue to our backend team as a feature request. We also request you to check with Authorize.net support if they can provide any information in this regard.

    Thank you!