My email adres is bloked by Jotform Please Help

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    Asked on June 12, 2012 at 08:39 AM

    I do not receive any email from JotForm. The system says that it is blocked. My email addres is


    Please help.



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    Answered on June 12, 2012 at 08:50 AM

    Your email address is in our mail server's bounce list. This happens when an email from our end is refused by the recipient server.

    Click here for more info about bounce email.

    I have now removed that address from our bounce list. However, you need to make sure that your mail service provider does not refuse to accept emails from us again.

    Kindly ask your mail service provider to add these IP addresses to their whitelist:

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    Answered on June 12, 2012 at 09:14 AM
    I have put de ip-adresses on the whitelist in our google apps account.
    2012/6/12 Jotform Support Forum
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    Answered on December 24, 2014 at 10:00 AM
    Dogterom Communicatie wenst u fijne kerstdagen en een goed 2015.
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    Answered on December 24, 2014 at 12:21 PM

    It appears your last response was an Automated Merry Christmas message. Thank you either way and we hope you have a wonderful Christmas from us here at Jotform as well!