What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I having problems updating my forms

    Asked by Donna on February 11, 2017 at 06:13 PM

    Receiving error msg "oops unable to upload your form". also getting certificate error, unsafe site when accessing your site.

    Page URL:

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    Answered by Boris on February 11, 2017 at 10:17 PM

    Donna, as it seems you've opened multiple support threads about his issue, please direct your responses to only one of the support threads.

    I see that my colleague is already working on your reported issue here:


    Please take a look at the answer my colleague will provide on the above referenced thread shortly, and let us know on that thread should you need further assistance afterwards. Thank you.

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    Answered by guest_50408701155043 on February 12, 2017 at 10:45 PM
    Will do, thanks.
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