Docusign widget: The name and email fields do not appear

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    Randy
    Asked on February 11, 2017 at 08:55 PM
    I added a Docusign widget to my form in V4 but it is not working. The name/email fields do not appear.
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    Boris
    Answered on February 11, 2017 at 09:09 PM

    I have just tested our DocuSign widget with our Form Builder version 4, and it seems to be working fine. Screenshot from adding DocuSign in V4:

    This is how the actual form looks when it is accessed directly:

    In case that your DocuSign widget is not working correctly, there may have been some kind of corruption.

    Please try running its wizard again and click on Update Widget, and should the problem persist after that, please try removing the faulty widget and then re-adding DocuSign into your form again. Thank you.