What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I keep getting form disabled message?

    Asked by kassis on February 12, 2017 at 01:41 AM

    Hi I keep getting form disabled message? Not sure why?



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    JotForm Support

    Answered by Jan on February 12, 2017 at 02:36 AM

    Your account is currently suspended. Your forms are asking for credit card details using regular text fields. This is not allowed in JotForm, please check our terms of use.

    You need to use one of our payment processors. Please refer to these guides:

    We need to delete the guilty fields in order to activate your account. If that is okay with you, please let us know. Thank you.