-
idjevaniAsked on February 12, 2017 at 7:54 AM
-
Support_Management Jotform SupportReplied on February 12, 2017 at 8:07 AM
Hi again, if you're referring to the PDF Attachment included on your Autoresponder, then just disable it. Click EMAILS at the top > EDIT > ADVANCED tab > set PDF ATTACHMENT to NO > then SAVE.
-
idjevaniReplied on February 12, 2017 at 11:25 PM
That's not the PDF I'm talking about.
There is another one being sent along with the supposed one.
It's a receipt of the transaction like those found under "submissions"
Thank you,
idjevani
-
Ashwin JotForm SupportReplied on February 13, 2017 at 3:58 AM
Hello idjevani,
I did check your form's auto-responder email alert and found that you have configured it to send two PDF attachments.
#1. The submission PDF which shows the form data which user input in form.
#2. Another PDF file which you have manually attached in auto-responder.
Please check the screenshot below on how to remove the second PDF attachment:
Hope this helps.
Do get back to us if you are receiving any other PDF file. I would also suggest you to please share a screenshot of the PDF file and we will take a look. The following guide should help you how to upload image in forum post: http://www.jotform.com/answers/277033
Thank you!
-
idjevaniReplied on February 13, 2017 at 8:17 AM
Got it.
Thanks.