- JotForm SupportJim_RAnswered on February 12, 2017 at 08:07 AM
Hi again, if you're referring to the PDF Attachment included on your Autoresponder, then just disable it. Click EMAILS at the top > EDIT > ADVANCED tab > set PDF ATTACHMENT to NO > then SAVE.
- idjevaniAnswered on February 12, 2017 at 11:25 PM
That's not the PDF I'm talking about.
There is another one being sent along with the supposed one.
It's a receipt of the transaction like those found under "submissions"
- JotForm Supportashwin_dAnswered on February 13, 2017 at 03:58 AM
I did check your form's auto-responder email alert and found that you have configured it to send two PDF attachments.
#1. The submission PDF which shows the form data which user input in form.
#2. Another PDF file which you have manually attached in auto-responder.
Please check the screenshot below on how to remove the second PDF attachment:
Hope this helps.
Do get back to us if you are receiving any other PDF file. I would also suggest you to please share a screenshot of the PDF file and we will take a look. The following guide should help you how to upload image in forum post: http://www.jotform.com/answers/277033
- idjevaniAnswered on February 13, 2017 at 08:17 AM