How to disable PDF attachment on email?

However, it did send another PDF as well, the "Checkout" receipt

Is there a way to disable this?

Sincerely,

idjevani

Hi again, if you're referring to the PDF Attachment included on your Autoresponder, then just disable it. Click EMAILS at the top > EDIT > ADVANCED tab > set PDF ATTACHMENT to NO > then SAVE.

That's not the PDF I'm talking about. 

There is another one being sent along with the supposed one. 

It's a receipt of the transaction like those found under "submissions"

Thank you,

idjevani

Hello idjevani,

I did check your form's auto-responder email alert and found that you have configured it to send two PDF attachments. 

#1. The submission PDF which shows the form data which user input in form.

#2. Another PDF file which you have manually attached in auto-responder.

Please check the screenshot below on how to remove the second PDF attachment:

Hope this helps.

Do get back to us if you are receiving any other PDF file. I would also suggest you to please share a screenshot of the PDF file and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

Thank you!

Got it. 

Thanks.