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    Hidden fields are now showing in V4

    Asked by mgcaledonian13 on February 12, 2017 at 08:14 AM

     Hidden fields are now showing in V4.

    Can you explain why please tried V3 just in case it was something to with V4, no difference


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    JotForm Support

    Answered by Chriistian on February 12, 2017 at 08:52 AM

    Are you referring to the Order Number field in your form? The Order Number field will always be hidden on your form. But on Form Builder, you will be able to view the field so you can edit/update the field settings.

    I checked the preview of the form (http://www.jotformpro.com/form/70357187174966) and the field is not displayed on the form. 


    If you are referring to a different concern, can you provide us more details so we can further check the issue. 



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    Answered by mgcaledonian13 on February 12, 2017 at 05:05 PM

    My apologies, I think that the fields I thought should have been hidden have a conflict in that I have set in them to be hidden in the Image properties and set the condition to show them.

    They were probably always there but I had not noticed them.

    What I was trying achieve was to line the colours up for the items that did not have a size.

    I will open another ticket for this later, it will be a padding setting I suspect.

    Thanks for having a look and sorry to waste your time. 

    Willy Scott

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    JotForm Support

    Answered by Chriistian on February 12, 2017 at 08:17 PM

    Thank you for letting us know about the issue and I am glad to know that you were able to resolve this. With regards to your other issue, we will assist you with it on the new ticket that you will open. Regards.