What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are there overage charges if I go over my monthly submission limit? How does that work?

    Asked by Lance on June 12, 2012 at 10:47 AM
  • Profile Image

    Answered by AtacanC on June 12, 2012 at 11:50 AM

    As you know, a free account is limited to receive 100 regular submissions, 10 SSL submissions and 10 payments (whichever comes first) per month. Once you reach your monthly limits, your form(s) will be disabled and your visitors wont' be able to submit anything on your form(s). There are no charges when your account is overlimit. Only your forms will be disabled. You can wait until the next reset which is on the first day off every month or upgrade to a higher plan to receive more submissions.

    I hope you find this information useful.