What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my form has been suspended?

    Asked by ToxicalRoot on February 12, 2017 at 04:29 PM

    my form was working very well the first 5 minutes but now when i try to reach it it says form not found your form has been disabled pls help me fix this or fix it for me Thank you!

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    JotForm Support

    Answered by ashwin_d on February 12, 2017 at 09:40 PM

    Hello ToxicalRoot,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Deepworld - Sandbox MMORPG Adventure" & "Deepworld crowns" has fields like "Username & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field from your forms and activated your account again.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!