How to receive payments if they were made during Demo Mode?

  • foodacademics
    Asked on February 12, 2017 at 5:13 PM

    I have 4 Transactions that was made during demo Mode - I've never received those payments

    Jotform Thread 1064193 Screenshot
  • Ashwin JotForm Support
    Replied on February 12, 2017 at 10:13 PM

    Hello foodacademics,

    I am not sure if I have understood your question correctly. Do you mean to say that you had "Test Mode" enabled in your payment question when you received these 4 submissions?

    Please note that if "Test Mode" is enabled in payment tool, it does not process the payment. That means there was no live payment made by your users. It is just used to test your form in simulation mode. 

    Thank you!