What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to receive payments if they were made during Demo Mode?

    Asked by foodacademics on February 12, 2017 at 05:13 PM

    I have 4 Transactions that was made during demo Mode - I've never received those payments

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    JotForm Support

    Answered by ashwin_d on February 12, 2017 at 10:13 PM

    Hello foodacademics,

    I am not sure if I have understood your question correctly. Do you mean to say that you had "Test Mode" enabled in your payment question when you received these 4 submissions?

    Please note that if "Test Mode" is enabled in payment tool, it does not process the payment. That means there was no live payment made by your users. It is just used to test your form in simulation mode. 

    Thank you!