What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I never get any confirmation mail

    Asked by Markus Habermann on February 13, 2017 at 02:52 AM

    Since weeks I try to get in contact with jotform (trough the normal support channel). But I never get any confirmation mail NOR any feedback on my ticket. Please contact me via email to find out what happens.

    There is frustration coming up...



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    JotForm Support

    Answered by John_Benson on February 13, 2017 at 05:47 AM

    We can help you here in the Forum Support. Please provide the issue you're having so we can investigate it. 

    The last message we received from you is in this thread which my colleague already replied, here's the thread URL: https://www.jotform.com/answers/1060055

    You also didn't post your problem or issue on your last message to us. Your email address is not in our bounce list so you should receive our reply to your email. If not, please check the spam or junk folder.

    Let us know how can we help you. Thank you.