What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All forms are disabled - phishing filter?

    Asked by IvanBittel on February 13, 2017 at 04:05 AM

    Hello,
     
    I am a free account holder at JotForm. Today, I worked on a form and suddenly all forms were disabled. The following message is displayed when the forms are called:

    "Form not found
    This form is disabled."

    I have now read that sometimes this can happen automatically through your phishing filter. Is that the case? 

    Recently, the forms were not distributed to complete. Therefore, there should not have been too much activity.

    Thank you for your help

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 13, 2017 at 06:59 AM

    Sorry for the inconvenience. Yes, you are correct our phishing detector tool auto-suspended your account.

    I checked your account and I didn't see any phishing fields. I have now re-activated your account so you can use your forms properly. 

    If you have any questions, please contact us again. Thank you.