What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to use JotForm forms for updating existing SalesForce data?

    Asked by Sudheer  on February 13, 2017 at 05:47 AM

    Hi

     

    I am looking for tool like to take the salesforce data from salesforce database and and show as a form what we create and i will send that link to the particular customers. The customer has to fill additional details and he will saves the record the data has to save in salesforce

    Is it possible using jotform

     

     

    Please let me know i am waiting for your reply.

     

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    JotForm Support

    Answered by Boris on February 13, 2017 at 08:10 AM

    You can forward data that you receive through JotForm forms directly into your SalesForce database, however the first part of your requirement is unfortunately not feasible - at least not in an automated way.

    JotForm forms cannot take/access any data that you already have in your SalesForce account to use it is a partially filled / prepopulated form. Data can only be automatically passed in one direction - from JotForm forms to SalesForce:

    https://www.jotform.com/help/271-Flexible-Data-Integration-With-Salesforce

    https://www.jotform.com/help/321-Mastering-SalesForce-with-JotForm

    What helps is that you can prepopulate JotForm forms by using URL parameters, as described in the following guide:

    https://www.jotform.com/help/71-Prepopulating-Fields-to-Your-JotForm-via-URL-Parameters

    The task of taking your existing data from within SalesForce, and using it in the URL parameters to prepopulate the forms, however, is something that you would need to perform on your own end - either manually, or by hiring a developer to automate such a task for you.

    Please let us know should you need further assistance. Thank you.