What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The email notification in my form is not working.

    Asked by kimloy on February 13, 2017 at 06:14 AM

    This is the 3rd time I have sent a message about this issue with no response.

    I'd appreciate it if someone could please email me back.

    For 1 week now I haven't been receiving email notification of jot form submissions.

    Please help.

    Page URL:
    http://action-reaction-training.com/submit-your-review/

  • Profile Image
    JotForm Support

    Answered by Mike_G on February 13, 2017 at 08:31 AM

    Apologies for any inconvenience, however, we have already responded to the other two threads you opened regarding the issue you're having with your email notification.

    https://www.jotform.com/answers/1061410-No-forms-are-being-sent-to-our-email-address#1

    https://www.jotform.com/answers/1062469-Not-receiving-JotForm-notifications#1

    Please refer to any of those threads above to avoid confusion.

    Thank you.