Form submission data not showing on email notification received when form is submitted

  • MelkuinMovers
    Asked on February 13, 2017 at 7:51 AM
    i tried to fill in the form once it was embedded on my website, but when i received the email it only showed the title but no information that i had filled in? 
  • Mike_G JotForm Support
    Replied on February 13, 2017 at 8:12 AM

    It is highly possible that the Field Name Tags in the email notification body is not updated.

    You can get the updated Field Name Tag(s) from the Form Fields drop-down in the email content toolbars.

    Form submission data not showing on email notification received when form is submitted Image 1 Screenshot 20

    Or, you can also delete the existing Email Notification then add a new one.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    I hope this helps. Let us know if you need any further assistance.

    Thank you.