What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What's the relationship between pricing and users?

    Asked by JP Pawliw on February 13, 2017 at 08:02 AM

    Case: I want my crew of 6 to have access to the forms I create.  The forms are internal only.  IE site inspection checklist.  Form submissions will be from mobile.

    What's the environment for the user?  ie do they work within an app or is it strictly web based, in which case I need to host the forms somewhere?

    How many users do I need?  Only I will be creating forms, but 6 people will be submitting forms.

    Is the monthly fee for all users?  each user? 



    JP Pawliw

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 13, 2017 at 10:13 AM

    Hello JP,

    One account is sufficient for your requirement. If you are expecting over 100 submissions per month, you can upgrade to any of the paid plans for higher submissions list.

    In order for your users to fill and submit the form, you just need to provide to them the form URL which you can get in the form builder. You can also use the embed codes and embed the form into your website.

    There is no limit in sharing the form to your users. The limit applies only to the number of submissions and views. See our pricing page for more info about the limits https://www.jotform.com/pricing

    The monthly fee applies only to your account if you have subscribed to the paid plan.

    Should you have more questions, let us know.