What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Suspended - User: pipe15

    Asked by Felipe on June 12, 2012 at 01:53 PM

    First of all I congratulate you for the service they provide, really a very easy way to create forms. The reason for my contact is that my account is suspended, my user is: pipe15, I would like to tell me that I am failing to solve the problem and to continue using their service.

    Waiting for answers.

    Best Regards!

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    Answered by jeanettebmz on June 12, 2012 at 02:14 PM

    Hello Felipe

    Your account was suspended automatically by our Phishing detector system, due to phishing activity. This means your form contains a password field . Such behavior violates our Terms of Use.

    I am talking specifically about this form

    I have unsuspended your account but , PLEASE, remove that field or the entire form in order to keep your account in compliance with our Terms of Use.

    If you still need such form , I would recommend you to download the source code of it, and embedd it into your page instead of the current one. Once you finish, I strongly recommend you to delete it from your account, otherwise, your account will be suspended again by our system in no time