What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to see status of my account

    Asked by revivalfireministries on February 13, 2017 at 09:13 AM
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    JotForm Support

    Answered by BDAVID on February 13, 2017 at 10:45 AM

    The February payment failed, PayPal will try to put the payment through again on Feb 16, 2017. Make sure that your PayPal account is okay, otherwise, your JotForm account will be downgraded to free status.