What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Payment portal

    Asked by vkimuyu on June 12, 2012 at 03:04 PM

    Hi ,

    I created a form using the payment portal and I even submiited a live payment. How can I tell it was a success?

     

    Victoria 

    Page URL:
    http://jotform.us/form/21634370546149

  • Profile Image

    Answered by jeanettebmz on June 12, 2012 at 05:36 PM

    Hi,  you should be able to recieve an email notification for each payment . But you can also  find them in your form's submissions as well

    Goto My Forms page.

    Select your Form and click the Submissions menu 

    You will probably  see an Incomplete Payments link just below the title of your form.

     

    If you see submissions at the Incomplete Payments link, that means your users probably changed their mind on the last minute and didnt' make the payment.

      

     

     

    Should you have more questions, let us know

    Cheers!

    Jeanette