Why my form is not properly calculation based on user's selection?

  • Sjohn
    Asked on February 13, 2017 at 11:37 AM

    I have a person trying to register for a course via jotform and it isn't totaling up the price so they can't  register.  Please help!

     

    Thanks

  • Kevin Support Team Lead
    Replied on February 13, 2017 at 12:55 PM

    I have checked your form and found some inconsistencies in the calculation wizard, this is why it returns a 0 value.

    Here's a screenshot with the errors I found:

    Why my form is not properly calculation based on users selection? Image 1 Screenshot 20 

    You should fix this and remove either the multiplication or sum operations, based on what you need to do, and the widget should calculate properly once this has been changed.