What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my form is not properly calculation based on user's selection?

    Asked by Sjohn on February 13, 2017 at 11:37 AM

    I have a person trying to register for a course via jotform and it isn't totaling up the price so they can't  register.  Please help!



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    JotForm Support

    Answered by Kevin_G on February 13, 2017 at 12:55 PM

    I have checked your form and found some inconsistencies in the calculation wizard, this is why it returns a 0 value.

    Here's a screenshot with the errors I found:


    You should fix this and remove either the multiplication or sum operations, based on what you need to do, and the widget should calculate properly once this has been changed.