How do I add/remove an email auto-responder.

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    drupio69
    Asked on February 13, 2017 at 12:19 PM

    we are using a jotform as an internal form and one of the fields that we capture is the email.  we do this so we can integrate with infusionsoft.  We do want a copy of the submission to be sent to the email in the email field.  how do we prevent this?

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    Kevin_G
    Answered on February 13, 2017 at 01:28 PM

    We do want a copy of the submission to be sent to the email in the email field.  how do we prevent this?

    I'm not sure if understood your question, but if you're looking to send an email with the submitted data to the email address entered in the email field, then you should follow this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email 

    I checked your forms and noticed they do not have email auto-responder currently, but if you want to delete it you could follow this guide: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    Hope this helps.