Not receiving email notification

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    Greg Lehr 
    Asked on February 13, 2017 at 12:36 PM

    cant receive form information

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    EltonCris
    Answered on February 13, 2017 at 01:30 PM

    Your email address was already removed from the bounce list as of checking. You should receive emails normally by now.

    In order to stop your email from going into the bounce list, please contact your email service provider and ask them to add our mail server's IP addresses to their whitelist. You can get the IP addresses here https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses